International Roaming. (2023)

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International Roaming. (1) International Roaming. (2)

How can we help?

When travelling abroad we want you to savour, capture and share every fantastic experience without worrying about hidden costs or searching for WiFi. Say goodbye to telcos that overcharge you to travel, and hello to Vodafone – the first telco in Australia to offer $5 Roaming. With $5 Roaming, you can use your eligible phone, tablet or mobile broadband plan for $5 extra per day in over 100 countries. These countries may vary, so check our international roaming list below before you travel. T&C apply.

How $5 Roaming works

$5 extra a day

You’ll only be charged $5 extra a day in addition to your plan fees when you use your included data, make or receive a call or send an SMS.

Use your plan overseas

Use your plan’s included data, calls and texts in over 100 countries. Excludes data capped at speeds of up to 1.5Mbps, 2Mbps, 10Mbps and 25Mbps. If you go over your included data limit, we’ll automatically add 1GB for $5.

Easy activation

$5 Roaming should be activated already for you. Just switch on your phone in an eligible country. You can check and manage roaming through My Vodafone.

Plans with $5 Roaming

Sign up to an eligible plan with a phone, tablet or modem, or an eligible SIM Only plan and you can roam for only $5 extra per day in over 100 countries.

International Roaming. (3) Mobile phones International Roaming. (4) Phone SIM Only
International Roaming. (5) Tablets International Roaming. (6) Tablet SIM Only
International Roaming. (7) Modems International Roaming. (8) Modem SIM Only

If you're on a Vodafone Infinite, Plus Plan or Vodafone Infinite Data Plan, you can use your included data with $5 Roaming, along with your call and text inclusions. Excludes data capped at speeds of up to 1.5Mbps, 2Mbps, 10Mbps and 25Mbps. Once you’ve used your included data, you’ll be charged $5/GB.

If you're on an Ultra+ Plan, you can use unlimited mobile data on your phone. If you use more than 30GB Hotspot data, you'll be charged $5 for each extra 1GB of Hotspot data.

You can access $5 Roaming for a maximum of 90 days per calendar day. T&C apply.

Travelling with a prepaid plan? Check out our Prepaid Roaming Add-ons.

Frequently asked questions

What is international roaming?

International roaming is the ability to connect your device to a network outside of Australia. Whether you use $5 Roaming, Roaming Add-ons, or Pay-As-You-Go rates, you'll typically be able to use data, send/receive calls and texts, or access other mobile services while overseas.

Why is Vodafone great for international roaming?

With Vodafone’s $5 Roaming, you can use included data, calls and text in over 100 countries for $5 extra a day. Excludes data capped at speeds up to 1.5, 2, 10 or 25 Mbps. Countries may vary. T&C apply. If you’re heading to a country where $5 Roaming is unavailable, you can access our Pay As You Go roaming rates.

How can I check that $5 Roaming is activated on my device?

$5 Roaming should be activated already for you. You can check by logging into My Vodafone under account settings.

Is $5 Roaming available on Mobile Broadband, Tablet, Data or Modem Plans?

$5 Roaming is available on our Vodafone Infinite Data Plans.

If you signed up to a Red or SIM Only Modem plan after 2 July 2020, you won’t be able to access $5 Roaming.

If you signed up to a Mobile Broadband plan after 12 April 2017, $5 Roaming will be available and already switched on for you.

If you signed up to an eligible Mobile Broadband plan between 31 August 2016 and 12 April 2017, you’ll need to activate $5 Roaming through My Vodafone.

If you signed up to a Tablet or Data Plan, $5 Roaming is available and already switched on for you.

How can I get help while I’m overseas?

You can contact our team while you’re away by calling +61 426 320 000.

If you’re having trouble using your service while you’re overseas, try our international roaming troubleshooting guide.

How will I be charged for $5 Roaming or Pay As You Go roaming?

With $5 Roaming, you’ll be charged the $5 fee only on days you make or receive a call, send a text or use your included data overseas. The $5 fee will appear on your bill to be paid at the end of the billing period. If you go over data allowance, Additional Data will be charged at $5/GB ($0.005/MB).

With Pay As You Go roaming, you’ll be charged when you make or receive calls, send an SMS or use data overseas. There’s no charge to receive an SMS. For more information, check out our rates support page.

How do I deactivate roaming?

You can deactivate international roaming through My Vodafone.

What if the country I’m visiting isn’t eligible for $5 Roaming?

If you visit a country where $5 Roaming isn’t available or if your plan isn’t eligible for $5 Roaming, you can still use your service overseas on our Pay As You Go roaming rates.

How many days each year can I use $5 Roaming for?

You can use $5 Roaming for up to 90 days per calendar year.

What is Voice over (LTE) and can I use it on roaming?

Voice over LTE (VoLTE) is a feature that allows you to make calls within Australia using our 4G network. If you're on international roaming in the USA, you may be able to use VoLTE through some of their networks.

Using VoLTE when you're on international roaming may give you a better call quality with a faster call connection. You can also browse the internet or use apps at the same time.

You’ll need a compatible device with VoLTE enabled and be on an eligible plan. Find out more on our VoLTE support page.

Support for roaming

International Roaming. (9) Support for plans
International Roaming. (10) Support for prepaid
Terms and conditions

$5 Roaming
Countries subject to change, see current list and full details.Available to eligible customers, see terms for details specific to your plan. $5 Daily Charge is in addition to minimum monthly spend and allows you to use your plan’s inclusions in Eligible Countries for $5 per day. For all plans with an included data allowance, only included data allowance can be accessed while $5 Roaming. Data capped at speeds up to 1.5, 2, 10 or 25Mbps is not accessible while $5 Roaming. Once your included data is exhausted, additional data will be automatically added at a charge of $5/GB ($0.005/MB) (“Additional Roaming Data”). Additional Roaming Data expires at the end of your next billing period, is shareable (excludes plans with unlimited data which do not share data) and can only be used while in $5 Roaming countries. Max 90 days of use in any calendar year. Opt-out at any time, visit My Vodafone or call 1555. All roaming services subject to network availability.

Pay As You Go roaming rates for Postpaid
All International Roaming rates are subject to change – check the rates for the countries you are visiting above before leaving for most current pricing. You will be charged for making or receiving calls; calls are charged per 30 seconds with a $1 minimum charge. For full International Roaming rates, go to ourRoaming rates page.To check that you are opted-in to roaming visitMy Vodafoneor contact Customer Care (by calling 1555 from your Vodafone mobile) before leaving Australia. On most of our plans roaming will already be active. Except for customers using Vodafone $5 Roaming, Pay As You Go Roaming charges are not part of your included value in any Postpaid mobile plan and will be charged on top of your minimum monthly spend. All Vodafone services are subject to network availability, individual device capabilities and limitations of overseas networks. Some Vodafone services such as video calling and PXT may not be available whilst roaming in some countries.

International roaming rates for Prepaid
All International Roaming rates are subject to change – check ourRoaming pagebefore leaving for most current pricing. International Roaming charges are deducted from your My Credit balance if you have not purchased a Prepaid Roaming Add-on. Check your plan on ourRoaming Rates pagefor all rates and charges. All Vodafone services are subject to network availability, individual device capabilities and limitationsofoverseas networks. Some Vodafone services may not be available whilst roaming in some countries.

Prepaid Roaming add-ons
Not for commercial or resale purposes. 1-day ($5 Roaming Add-on), 3-day ($15 Roaming Add-on) or 7-day ($35 Roaming Add-on) expiry after purchase. SIM activation must be completed in Australia. Max 90 days total use percalendar year. Data is deducted in per KB increments. Included data is for use on handsets only. Calls charged in 1 minute increments. All offer end dates, and recharge times are in Australian Eastern Standard or Daylight time (AEST/AEDT). Excludes premium, video, special and overseas free phone numbers. All Vodafone services, including the Vodafone data roaming service is subject to overseas network limitations and availability and individual device capabilities. Some Vodafone services may not be available whilst roaming in some countries. Any unused Data from your Prepaid Roaming Add-on will not contribute to your Data Bank.

© 2023 TPG Telecom Limited ABN 76 096 304 620 We acknowledge the Traditional Custodians of the land on which we live, work and connect. We pay respect to Elders, past, present, and emerging.

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